Privacy Policy

Last Updated: January 2025

We're in the business of helping you navigate gaming licenses - not selling your data. This policy explains exactly what information we collect, why we need it, and how we protect it.

What Information We Collect

When you contact us or use our services, we collect:

  • Contact details: Name, email, phone number, company name
  • Business information: Target jurisdictions, business model, estimated launch timeline
  • Technical data: IP address, browser type, device information, pages visited
  • Communication records: Emails, consultation notes, document exchanges

We don't ask for payment card details directly. All transactions go through encrypted third-party processors.

How We Use Your Information

Your data serves three purposes:

  1. Service delivery: Providing license guidance, jurisdiction analysis, application support
  2. Communication: Responding to inquiries, sending consultation materials, project updates
  3. Compliance: Meeting our own legal obligations as a consulting service

We analyze anonymous usage data to improve our website and resources. But we never sell, rent, or share your personal information with third parties for marketing purposes.

Legal Basis for Processing (GDPR)

We process your data under:

  • Contractual necessity: To deliver consulting services you've requested
  • Legitimate interests: Website functionality, service improvement, fraud prevention
  • Legal compliance: Tax records, anti-money laundering checks where applicable

Data Storage and Security

Your information lives on secure servers in the EU (GDPR-compliant hosting). We use:

  • 256-bit SSL encryption for all data transmission
  • Access controls limiting who on our team sees what
  • Regular security audits and backup protocols
  • Automatic deletion of inactive consultation data after 36 months

No system is 100% bulletproof, but we take reasonable precautions to protect your data from unauthorized access or disclosure.

Your Rights

Under GDPR and similar privacy laws, you can:

  • Access: Request a copy of all data we hold about you
  • Correct: Update inaccurate or incomplete information
  • Delete: Ask us to erase your data (with some legal exceptions)
  • Object: Opt out of specific processing activities
  • Port: Receive your data in a machine-readable format

To exercise any right, email [email protected]. We respond within 30 days.

Cookies and Tracking

We use essential cookies for site functionality and analytics cookies (Google Analytics) to understand traffic patterns. You can disable non-essential cookies through our banner without losing core functionality.

Third-Party Services

We work with trusted partners:

  • Email provider: For consultation communications
  • Analytics: Google Analytics (anonymized IP)
  • Payment processor: Stripe or PayPal (they handle all card data)

Each has their own privacy policy. We vet partners for GDPR compliance before integration.

Changes to This Policy

We update this policy when our practices change or regulations evolve. Check the "Last Updated" date at the top. Material changes get emailed to active clients.

Questions or Concerns

If something's unclear or you want to discuss our data practices: [email protected]

Not satisfied with our response? You have the right to lodge a complaint with your local data protection authority.